• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational and planning skills and attention to detail.
• Thorough understanding of computer systems.
• Ability to explain technical information in understandable language to nontechnical employees.
• Bachelor degree in computer-related field required; Master degree desired.
• At least seven years of related computer experience, with at least three in management role.